Just over a year ago I bought a Whyte Suffolk from the Edinburgh Bicycle Co-operative in Sheffield. On Tuesday evening during my first ever time trial a front spoke broke. Today I took the bike back to the shop and as always the staff were exceptional. Helpful, interested, knowledgeable – in fact everything you want in any shop.
They replaced the spoke and sorted out the weak braking on the rear (new pads, new cable and bleed the hydraulic).
I also bought some clothing to replace things I have worn out during the first half of my sabbatical.
Can’t recommend them highly enough as a bike shop.